Penelope M. Conner
Since 2002 Ms. Conner has held executive positions with Eversource Energy (NYSE: ES), a utility holding company serving customers in Connecticut, Massachusetts, and New Hampshire, most recently (since 2021) as Eversource’s Executive Vice President, Customer Experience and Energy Strategy. She is currently responsible for developing Eversource’s energy strategy to drive enterprise growth and valued energy service to customers as well as ensuring that Eversource’s 4 million electric and gas customers experience high-quality customer service. Prior to joining Eversource, Ms. Conner held positions of increasing responsibility from 1986 to 2002 at Duke Energy Corporation culminating in a position as Duke Energy’s General Manager for Process Integration, and then as Director, Customer Service at Tampa Electric Company.
Ms. Conner graduated from North Carolina State University in 1986 with a Bachelor of Science degree in Industrial Engineering, summa cum laude. She is a registered professional engineer in North and South Carolina.